Terms and Conditions

Terms and Conditions

Let's Get Started:

  • By shopping with us or using our website, you agree to follow these terms and conditions.
  • We might make changes from time to time, so it's a good idea to check back for updates occasionally.

About Our Products:

  • We do our best to describe everything accurately, but colors and details may appear differently in person than they do on screen. We cannot guarantee that your device's display accurately reflects the true colors of the products.

Ordering and Shipping:

  • Your orders come straight from our facility in the Philippines.
  • Shipping times can vary, but we'll do our best to get your items to you as soon as possible.

Returns and Exchanges:

  • We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, reach out to us immediately, and we'll try our best to sort things out. However, returned items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Please contact our customer service team to initiate a return or exchange process at hello@lecalme.ph.
  • Shipping costs for returns and exchanges are the responsibility of the customer, except in cases of defective or incorrect items.


  • Your privacy is important to us. We handle your personal information for sole use of verifying the purchase we handle it with utmost confidentiality.

Intellectual Property:

  • All content on the Le Calme website, including but not limited to logos, graphics, text, images, and product designs, are the intellectual property of Le Calme. You may not use, reproduce, distribute, or modify any content from our website without prior written consent.

Limitation of Liability:

  • Le Calme Athleisure shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services.

Got Questions? We're Here to Help:

  • If anything in these terms isn’t clear or you have other questions, just shoot us a message. We’re here to help.

Thank you for choosing Le Calme Athleisure. We look forward to being a part of your journey towards balance, adventure, and style!

Frequently Asked Questions

How do I place an order?

To place an order, simply browse our collection on our website and add the items you love to your shopping cart. Once you're ready, proceed to checkout, fill in your shipping and payment details, and confirm your order. It's that easy!

What payment methods do you accept?

We offer convenient payment options via bank transfer or e-wallet channels. We understand the importance of having diverse payment methods, and we're actively working on integrating PayPal and credit card payments for added flexibility. Stay tuned for the updates.

Do you ship internationally?

While we currently do not offer international shipping, we are actively working on expanding our services to reach customers internationally. Stay tuned for updates on the availability of international shipping.

How much does shipping cost?

Shipping costs vary depending on your location and the shipping method selected. You can view the shipping options and rates during the checkout process before completing your order.

How long will it take to receive my order?

We strive to process and ship orders as quickly as possible. Once your order is confirmed, please allow 3-5 business days for processing. Shipping times vary depending on your location and the shipping method selected. You can track your order using the tracking number provided in your shipping confirmation email.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 3 days of delivery for a refund or exchange. Please make sure the items are unworn, unwashed, and in their original condition with tags attached.

How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can contact us via Facebook and Instagram or email us at hello@lecalme.ph. We strive to respond to all inquiries within 24 hours.

Can I cancel or modify my order after it's been placed?

We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or modified.

Is my personal information secure?

Yes, we take the security of your personal information seriously. Our website is powered by Shopify, a trusted e-commerce platform that uses industry-standard encryption technology to protect your data. Your payment information is securely processed, and we do not store your credit card details on our servers. You can shop with confidence knowing that your information is safe and secure.